Billey Preloader

FAQ

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Find answers and solutions to common issues. If you can't find an answer, contact me and I will be happy to help.

Top most popular FAQs

How much does a Logo cost?

There’s not one single answer to this question. A logo design is quoted based on the needs of each individual project. Every logo is unique and requires different components; we design and develop custom logos specifically for your business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our logo design projects run in the ₦20,000 – ₦50,000 range, but can be more or less depending on needs.

How long does it take to get a logo?

On average, we shoot for one to two weeks turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

Do I have to be local before I work with you?

Nope! We work with clients all over the world. I am available to work remotely.

White screen (blank page) after installing theme
Please follow these instructions: 1. Read following article: https://thememove.ticksy.com/article/13935/ 2. If step 1 did not help you then delete unnecessary plugins via host or wp-content/plugins and then try again. 3. Finally if none of above steps worked then use following instruction to make your “WP_DEBUG” true and send your WordPress admin user/password and FTP login information
Theme is missing the style.css stylesheet error
The common issue occur when installing a WordPress theme is “ The package could not be installed. The theme is missing the style.css stylesheet”. It make installing process can not be completed. When you download theme file from Themeforest, you will have 2 options: Option 1: Download WordPress file only. Option 2: Download full package (full zip folder). You will need to extract and locate the installable WordPress file to upload when you install the theme.
What To Do If Demo Content Import Fails
If the import fails and does not respond after a few minutes, or it announces that “ Import failed”, your PHP configuration limits too low to complete the process. Please contact your Web host and ask them to increase those limits follow this minimum:
  • max_execution_time 300
  • memory_limit 128M
  • post_max_size 32M
  • upload_max_filesize 32M
I have imported demo but no image are included? Why?
We are sorry to say that demo images have copyright and you need to purchase theme by yourself. All of our template have the same situation. You can purchase or download free images here: Do not hesitate to contact us if you need more information.
How to update the theme

There are 2 ways to update the theme

Option 1: Update Automatically

  1. Navigate to Insight Studio core >> Welcome
  2. Fill your Purchase code and submit. Then the template automatically updated.
Where is my purchase code?
Do not worry when you  can not find your purchase code. Let us show you how to get it. Firstly, to obtain the Item Purchase Code, please go to your account >> Download >> click on “ License certificate and purchase code” Open the text file and look for “ Item Purchase Code”.Congratulation! You get your Purchase Code already !!
500 Internal Server Error
Internal Server Error, also the 500 Error, can be caused by something from your web’s server, and it is not related to the theme. There’s not much you can do about that.
How much does a Logo cost?

There’s not one single answer to this question. A logo design is quoted based on the needs of each individual project. Every logo is unique and requires different components; we design and develop custom logos specifically for your business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our logo design projects run in the ₦20,000 – ₦50,000 range, but can be more or less depending on needs.

How long does it take to get a logo?

On average, we shoot for one to two weeks turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

Do I have to be local before I work with you?

Nope! We work with clients all over the world. I am available to work remotely.